Boca Auto Care
Find a shop
← All news
NHTSA · March 21, 2023

2023 Volvo XC60 Recall: ELECTRICAL SYSTEM

2023 Volvo XC60 Recall: ELECTRICAL SYSTEM

What's affected: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

The risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

The fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

If you drive a 2023 Volvo XC60 (or any European/Japanese vehicle), Boca Auto Care can check whether this recall applies to your VIN and help with the remedy. NHTSA campaign 23V188000.

Source: NHTSA

Something wrong with your car?

Plain-English guides to common problems and what they cost in Boca Raton, plus local shops.